Jobs

Purpose of the Role   The Assistant to Head IT / Team Assistant acts as a central coordination point between IT management, internal teams, and strategic partners. The position ensures transparency, efficiency, and alignment across IT operations and plays a key role in enabling management decisions through structured reporting and operational insight. Main Responsibilities   Team and Operational Coordination Coordinate and manage administrative and organizational activities within the IT department. Maintain and structure IT documentation, contact lists, and governance materials. Support IT leadership in planning and preparing internal and external meetings, presentations, workshops, team events and reports. Management Support Act as a central coordination point between the IT Management Team, internal stakeholders, and external partners Track progress of IT initiatives, ensuring visibility of priorities, risks, and dependencies. Prepare management briefings and support decision-making through structured information and follow-up. Partner and Stakeholder Management Support IT Partner Management with meeting coordination, documentation, and action tracking. Ensure structured communication and follow-up with key vendors and service providers. Contribute to maintaining strong, transparent relationships with external partners Operational Improvement Identify inefficiencies in administrative and operational workflows and propose pragmatic improvements. Support the introduction of digital tools and automation to enhance process efficiency. Maintain awareness of costs and process performance, supporting the IT Management in achieving operational excellence. Governance and Reporting Prepare documentation and ensure follow-up for IT leadership and governance meetings. Support the IT Management Team with invoice tracking and budget transparency (no financial ownership). Maintain confidentiality and professionalism in all communications and data handling.

We have two vacancies and we are open to take into consideration junior and senior profiles. Main Responsibilities   Ensure first-level support for users via phone, email, and on-site for software and hardware issues. Install and set up hardware for end-users. Document and track all support requests in our ticketing system. Maintain and update user documentation and the knowledge base. Provide support for internal training courses and events. Collaborate on internal IT projects as needed. Support our offices in Davos, Zizers and Zurich.

Main Responsibilities   Event Specialist Support assigned educational events in Germany, Austria and Switzerland (DACH) Provide operational and administrative support for all related educational event activities and update activities in the event management system Manage event participants for assigned educational events Support the event execution on-site together with the Event Owner or other team members Manage the collaboration with local agencies, suppliers and industry partners Handle supplier invoices, control payment and monitor P&L reporting Manage CME accreditation and compliance approvals of selected events Research Coordinator Coordinate regional research activities for all Clinical Specialties such as research fellowships, grants and awards Manage internal and external communication for relevant research projects  Prepare contracts and process invoices related to research fellowships and grants Manage regional research budgets in close collaboration with the regional managers Ensure proper storage and archiving of regional research documents