Jobs

Short Description   We are seeking a Security Engineer to lead the automation of SOC Level 1 and Level 2 processes and support advanced incident response. This role is critical to future security operations. The engineer will design, implement, and maintain automated runbooks using Microsoft’s security technologies and AI capabilities, ensuring scalable and efficient security operations. Main Responsibilities   Develop and maintain automated SOC Level 1 and Level 2 runbooks and playbooks using Logic Apps, Power Automate, and AI Foundry components Engineer detection rules, workbooks, and playbooks in Microsoft Sentinel/Microsoft XDR platforms Integrate and optimize Microsoft Defender for Endpoint, Identity, Cloud, and Office 365 within the XDR framework Apply AI-driven threat detection and response using Microsoft Copilot for Security and related tools Collaborate with internal teams and external partners to embed security into CI/CD pipelines and IT delivery models Provide SOC Level 3 support for complex incidents, including forensic analysis and threat containment Contribute to the DevSecOps organization Support the implementation of an ISO 27000-aligned ISMS and assist with governance and compliance efforts

Short Description   You are the technical builder on the team. While your colleagues keep the existing platform stack running, your focus is on what comes next: designing the knowledge architecture and middleware that makes AO’s educational content AI-ready and agentic-capable. You’ll build ontologies, prototype AI-powered tools, develop integration layers, and work closely with Curriculum Design and clinical commissions to ensure the technical architecture reflects both pedagogical and clinical logic. You work within IT governance frameworks — you don’t set policy, but you design compliant systems from the start. Main Responsibilities   Build the knowledge architecture: Design and develop AO’s Knowledge Core: ontology models, content metadata schemas, and structured vocabularies that make educational content discoverable by AI agents Build and maintain the middleware layer connecting content to existing platforms (Totara LMS, Area9, Salesforce E&A) and future AI pipelines Collaborate with Curriculum Design (educational taxonomy) and clinical commissions (clinical ontology) to ensure the architecture reflects domain logic   Develop AI-powered tools and integrations: Prototype and implement AI tools: RAG-based retrieval, content transformation pipelines, intelligent tagging, and structured data feeds for personalized learning products Support the AO Companion Product Owner with technical coordination, sprint planning, and release management Evaluate emerging AI/ML technologies and translate them into practical implementation proposals   Maintain platform awareness: Understand the existing platform stack well enough to build on top of it — not to operate it day-to-day Ensure new solutions integrate cleanly with existing systems and comply with IT security and data privacy standards Contribute to technical documentation and knowledge sharing across the team

Short Description   You are the operational backbone of the team. You own the day-to-day coordination and continuous improvement of AO’s learning technology platforms — the LMS, video platform, adaptive learning system, evaluation tools, digital asset management, and content management systems that together deliver education to surgeons worldwide. You keep these systems running reliably, manage vendor relationships, ensure integrations work, and identify opportunities to streamline and improve. You work closely with AO IT (who own infrastructure and security) and with Education Design project managers (who depend on your platforms to deliver their programs). Main Responsibilities   Run and improve the platform ecosystem: Coordinate operations across assigned platforms from the learning technology stack: Totara LMS, Kaltura, Area9, Bynder, Sitecore, Salesforce E&A, and related systems Ensure platform integration, data exchange, and SSO/authentication workflows function reliably Monitor platform performance, troubleshoot issues, and coordinate resolution with vendors and AO IT Maintain technical documentation for platform configurations, integrations, and operational procedures Identify and implement opportunities to streamline workflows, reduce manual effort, and improve the user experience   Manage vendor relationships and projects: Serve as the day-to-day contact for assigned platform vendors: SLA monitoring, sprint coordination, release management, and quality assurance Lead technical requirements gathering and solution design for platform enhancements and new integrations Support RFP processes and vendor evaluations when new tools are being considered   Enable Education Design delivery: Work with Education Design project managers to ensure platforms are configured and ready for program delivery Support the evaluation & assessment data workflow: ensuring event data is collected, structured, and accessible Support learning operations processes by contributing to standard operating procedures and operational handbooks for platform-related workflows Contribute to the progressive modernization of legacy integrations in collaboration with the Senior PM AI